The problem
You paid. The tool is installed. Six months later nobody uses it, and the team is convinced that “AI doesn’t work for us”. That is the worst outcome: the project failed, and the next one will be harder to sell.
The solution
| What happened | The real cause | The fix |
|---|---|---|
| Nobody uses the subscription | No specific use | Three tasks, and training on them |
| Answers are generic | AI does not have your information | Give it your documents |
| The chatbot frustrates customers | It answers everything | Narrow its role, hand over to a person |
| The automation broke | Nobody was watching | An owner and an alert |
| The team resists | The tool was imposed | Start from their worst chore |
| It cost more than planned | Scope too broad | Split into small projects |
| Nobody knows if it works | Nothing was measured | Measure before and after |
In most cases, much of what was built can be reused: accounts, data, parts of automations.
AI maturity assessment. Ten questions, five minutes.
Ten questions, a score out of 100 and the first project to start.
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