Free tool · Customer experience

What do your missed callsreally cost you?

On a job site, at the counter or with a patient, the phone rings with nobody to answer. Put a number on what that costs.

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Key points2 min
  1. An unanswered call is often a customer who calls the next business.
  2. The calculation uses your assumptions, not vendor statistics.
  3. A text-back or an AI receptionist recovers part of those calls.
  4. Start by measuring your real rate.

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Missed-calls calculatorFree
12
25 %
20 %
650 $
21

Your result

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Sample scenario based on your settings. Your real numbers depend on your operations.

The problem

You are on a roof in Saint-Lin when the phone rings. You cannot answer. That evening you listen to the message: they wanted a quote, left no number, or already found someone else.

Those calls leave no trace in your numbers. You never see the jobs you did not get.

The solution

The math is simple: calls per day × share unanswered × days open × share who would become customers × job value. Those are your numbers. Then there are three levels of solution.

SolutionWhat it does
Text-backA text goes out after every missed call, with a booking link
Transcribed, sorted messagesEvery message arrives in writing, sorted by urgency
Bilingual AI receptionistAnswers, asks the right questions, offers a time slot and passes everything on

An AI receptionist, in local French and English.

What an AI receptionist can do, and how to set it up.

Read

How Northworks AI helps

We win those calls back.

It is a Customer experience project, connected to the phone and calendar you already use.

Every caller gets an answer, even when you are on the job.

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Your project · Customer experience4 steps
  1. MeasureTwo weeks of call logs to find your real rate.
  2. The right levelText-back, sorted messages or an AI receptionist, depending on volume.
  3. Script and rulesWhat it says, what it never says, when it transfers to you.
  4. Go liveEvenings and weekends first, then the rest if it works.

Frequently asked questions

Do customers like talking to AI?

They prefer an answer to voicemail. What matters: saying it is an assistant, speaking local French and English, and handing over to a person when needed.

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