The problem
You have $18,000 in late invoices. You know you should follow up, but it is awkward, it takes time, and something is always more urgent. Meanwhile, your line of credit pays the difference.
The solution
| When | Message | Tone |
|---|---|---|
| 3 days before due | Reminder with the payment link | Helpful |
| 7 days after | Follow-up with the invoice attached | Courteous and direct |
| 21 days after | Final reminder, offer a call | Firm |
| 30 days after | A person calls | Human |
Write three invoice reminder emails for [business]: a reminder 3 days before the due date (friendly), a follow-up 7 days after (courteous and direct) and a final reminder 21 days after (firm, offering a call). Each 4 lines maximum, with [invoice number], [amount], [date] and [payment link].