Tutorial · Operations

Sort your email with AI,step by step.

A morning of email by hand is often an hour. Here is how to sort it automatically and have routine replies drafted for you.

Book my discovery callHow many hours would AI save you? Do the math.
Key points7 min
  1. Simple rules already move newsletters and notifications out of the way.
  2. Five labels are enough for your request types.
  3. AI drafts; you send.
  4. Measure your time one week before and one week after.

The problem

Monday, 8 a.m. 63 unread emails. A quote request buried between two newsletters, a late invoice, a customer who wants to move an appointment. It takes an hour to sort it all before you can get to work, and the quote request waits until noon.

The solution

  1. Clean up with rulesIn Outlook or Gmail, newsletters, notifications and supplier invoices go straight to their folders.
  2. Create five labelsFor example: Quote, Job in progress, Payment, Appointment, Problem.
  3. Let AI sortCopilot, Gemini or an automation reads each email and labels it.
  4. Have replies draftedRoutine replies arrive as drafts; you review and send.
Sorting prompt

Put this email in exactly one of these categories: Quote, Job in progress, Payment, Appointment, Problem, Other. Summarize in one sentence what the person wants, and say whether it is urgent (yes or no). Email: [paste]

Reply prompt

Write a warm, short reply (5 lines maximum) to this customer email. Use only this information: [usual lead time, starting price, booking link]. End with a question that moves the request forward. Email: [paste]

How Northworks AI helps

Rather have us set it up?

It is often the first project of our Operations service: visible in the first week, without changing tools.

Your inbox sorted before you arrive, and routine replies ready to send.

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Your project · Operations4 steps
  1. Your email typesWe look at one week of your inbox with you.
  2. Rules and labelsConfigured in your Outlook or Gmail.
  3. AI sorting and draftsWith your information: lead times, starting prices, links.
  4. 30-minute trainingAnd a measure of the time saved after two weeks.

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Remove friction before you automate.

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