The problem
Friday, 4:40 p.m. Your bookkeeper gets an email from you: “I’m in a meeting, can you send an urgent transfer to this supplier? I’ll explain Monday.” The tone is yours, so is the signature. It is not you.
With AI, these scams are easy to produce, flawless, and even come with a cloned voice on the phone.
The solution
| Scam | The habit |
|---|---|
| Fake email from the boss | Call the person back at their usual number |
| Cloned voice on the phone | Hang up and call back, or use an agreed code word |
| Fake change of bank details | Confirm by phone, at the number you already have |
| Fake invoice | Compare it with the purchase order |
| Fake tech support | Never grant access you did not ask for |
| Personalized phishing | Check the sender’s real address |
| Booby-trapped attachment | Open with care, keep systems up to date |
And one rule to post on the wall: you always have the right to say “let me check and call you back”, even to the boss.