Guide · AI transition

Where does your data gowhen you use AI?

Your customers trust you with their information. Before you hand it to an AI tool, here is what to know, and how to choose based on how sensitive it is.

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Key points6 min
  1. Most major AI assistants are run by US companies.
  2. Canadian hosting is not always enough if the provider is foreign.
  3. Business plans protect better than free accounts.
  4. The right choice depends on how sensitive the data is.

The problem

A customer asks: “Does my information stay in Canada?” You do not know. You use three AI tools, each with its own terms, and nobody has checked where the data is processed.

The solution

Your dataExamplesWhat fits
Public or internalWebsite copy, ideas, procedures without namesA standard assistant, with a business account
Customer informationEmails, quotes, filesA business plan, properly configured
Highly sensitiveHealth, finance, employee filesA controlled solution, sometimes hosted in Canada or on your own servers
  • Is my data used to train your models?
  • Where is it processed, and for how long?
  • Who on your side can access it?
  • Can I delete it?

TransparencyNorthworks AI itself uses US providers (Cloudflare, Anthropic, OpenAI, Google or Microsoft, depending on the project). We say so, and we choose with you based on your data.

How Northworks AI helps

We pick the tool that fits your data.

Our AI transition service sorts it out; Custom tools builds a controlled solution when the data calls for it.

You know where your data goes, and so do your customers.

Talk for 30 minutes, freeSee the service
Your project · AI transition4 steps
  1. SortWhich data, how sensitive.
  2. The right toolStandard, business or controlled, use by use.
  3. SettingsPrivacy, access, retention.
  4. Your answer to customersOne clear sentence on what you do with their information.

Keep reading

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