The problem
Your assistant uses ChatGPT to reply faster. Your salesperson pastes quotes into it to fix the wording. Your bookkeeper summarizes statements with it. All on free personal accounts. Nobody is doing anything wrong, but your customers’ information leaves the business without you knowing.
The day a customer asks what you do with their information, or something goes wrong, you have no answer.
The solution
- Approve one or two tools, with business accounts.
- Turn on the settings that keep your data out of model training, where the plan allows it.
- Write the list of what never gets pasted: customer details, employee files, passwords.
- Require human review before anything is sent.
- Train the team on their real cases: one hour is enough to start.
Your AI use policy. Ready in four minutes.
A one-page policy, adapted to your tools and your data.
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